항상 저희 스마트 로스터를 이용해 주셔서 감사합니다. 현재 Sandbox Smart는 어떠한 타사 로스팅 앱과도 제휴하고 있지 않습니다. 고객님의 안전과 제품 품질을 위해 공식 소프트웨어만 사용해 주시기 바랍니다.비공식 앱이나 변조된 소프트웨어를 사용할 경우, 장비 오작동, 데이터 손실, 보증 무효, 심지어 로스팅 품질 및 안전에도 문제가 발생할 수 있습니다. 궁금한 점이나 건의 사항이 있으시면 언제든지 고객센터로 문의해 […]
平素より弊社スマート焙煎機をご愛用いただき、誠にありがとうございます。 現在、Sandbox Smartは一切のサードパーティー製焙煎アプリと提携しておりません。 お客様の安全と製品の品質を守るため、公式ソフトウェアのみをご利用いただきますようお願い申し上げます。非公式のアプリや改造されたソフトウェアのご使用は、機器の不具合やデータ損失、保証対象外となる場合がございますのでご注意ください。 ご不明な点やご要望がございましたら、お気軽にカスタマーサポートまでお問い合わせください。今後もより良いサービスを提供できるよう努めてまいります。 ご理解とご協力のほど、よろしくお願い申し上げます。
Thank you for choosing our coffee roaster. Sandbox Smart does not collaborate with any third-party roasting apps. To ensure your safety and the best possible experience, please use only the official software provided by our company when operating the roaster.The use of any unofficial or modified software may result in device malfunction, data loss, or […]
1月27日～2月2日（GMT+8）は台湾の祝日のため、カスタマーサポート業務を一時休止させていただきます。ご迷惑をおかけし、誠に申し訳ございません。 お問い合わせはメッセージでお送りください。2月3日より順次ご返信いたします。どうぞご了承の程よろしくお願いいたします。 蛇年が皆さまにとって幸せな一年になりますようお祈り申し上げます。🐍
We’re slithering into the Year of the Snake 🐍 with a well-deserved holiday break! 🌟 📅 Holiday Schedule: January 27th – February 2nd (GMT+8) During this time, our team will be taking a breather to enjoy some delicious Lunar New Year traditions—delicious feasts, red envelopes, and lots of good vibes! 🥟🧧✨ We’ll be back on […]
존경하는 고객님, 저희에 대한 지속적인 지원과 신뢰에 깊은 감사의 말씀을 전합니다. 저희는 항상 고객님께 최고의 품질을 제공하기 위해 노력하고 있으며, 협력 파트너에 대한 지속적인 점검과 최적화를 진행하고 있습니다. 고객님께서 받으시는 서비스 품질을 더욱 향상시키기 위해, 저희는 다른 대리점을 통해 후속 유지보수를 받으시기를 권장드립니다. 해당 대리점은 빠르고 전문적인 서비스를 제공할 수 있는 풍부한 경험을 갖추고 있으며, […]
Dragon Boat Festival Service Time Notice 2024/06/10 (GMT+8) is a national holiday in Taiwan. Customer service and logistics services are suspended. We are very sorry for the trouble you have caused. If you have any questions, please leave a message for us. We will reply to you after 6/11 (GMT+8), thank you.
As of 5/18/2024 3:00 P.M. (GMT+8), we have noticed that the server is currently experiencing technical issues, which may affect your normal use of our services on application. We’re working diligently to investigate and resolve this issue. Update on 5/18 2024 8.00 P.M. – The issue has been fixed. Thank you for the patient.
Ching Ming Festival Service Time Notice 2024/4/4~2024/4/7 (GMT+8) is a national holiday in Taiwan. Customer service and logistics services are suspended. We are very sorry for the trouble you have caused. If you have any questions, please leave a message for us. We will reply to you after 4/8 (GMT+8), thank you.
Due to the national holiday of Chinese New Year, The online orders placed after Feb 7th (GMT+8) will be dispatched after Feb 14th. And the customer service will be back online after the holidays. Please leave the message, and we will reply as soon as possible. We apologize for the inconvenience.
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